Hello everyone.

After reading the ongoing discussion I'd like to share my thoughts and experience from the view of a newbie and also from the view of an experienced user.
First of all; I think everyone has a valid point, but in the end it comes to the same result; it is the people.
The first day I visited Kuula and was looking for freebies and some additional info, I absolutely didn't care where the freebies were located, or that I had to walk a few steps, it just mattered that there were some.
The time I started to hang out there was just because there were people. Even when I said not much or nothing at all, I still liked to have some company. The simple (not meant in a negative way) layout was never a point that affected my decision to stay or leave; it was the content AKA freebies, information, (live)help, and of course: the people.
Ok, when I was giving classes at NCI and had to write notecards, prepare new materials etc. I went to the beach, because I was able to work there "undisturbed" - nobody else there. After staying there for a few days, meeting some new residents, answering questions and so on, some of these ppl came back and the number of ppl hanging out there started to grow rapidly, and there were times when we didn't even had enough seats!
Christine, and Gideon are two of the "Beach Crew", as we called ourselves after some weeks.
(I agree with Afon)
The layout never influenced that progress. Only after everyone became distracted, no matter if SL or RL stuff, and had no more time to hang out at the beach any more, less and less people were attracted.
Of course, because there was nobody to talk to. I've never met anyone complaining that it would be too difficult to find stuff at NCI.
Conclusion:
The content at all NCI locations is the same and their layout isn't misleading or somehow very contorted. Walking a few steps, or around a corner to reach freebies or Info-wall can't be seriously seen as a confusing layout. The only difference that really matters are the people. (I agree with Janet)
I am sure at the bottom of your heart you know it, cause if the layout or anything else would affect a place's attraction that much, Kuula would be dead because of "Kuulag", or "outdated" textures. But it isn't.
Speaking of textures; you need to remember that some people still have an old comp and can't afford a new one, and may be happy to find a busy place, that is not (ab)using shininess, glow, hundreds of sculpties, or high-res textures, which btw would cause an even longer loading time. Not just client-side, it also causes more work for the server, Kuula is litterally stored on, and that can cause additional lag.
I agree that there's a lot of great or even awesome looking stuff out there and if you want to go for a visual enhancemend, go for it, but only as long as it just replaces the current textures with the same size/resolution.
But if you want to make other locations more attractive, have two or three people hanging out there for about a month and you'll get a "South Crew" and, or new "Beach Crew". The only problem is finding people, that are willing to leave a busy, funny, and entertaining Kuula and stay for a long time at locations, which currently aren't busy and entertaining. Kuula is working as it is; never touch a running system.
Additional thoughts:
SL isn't Sim City. You don't have to make everything perfect. SL and all different (NCI) locations are unique, and that gives them their charme, or special thing that ppl (will) remember.
Beach -> Pier/huge classroom in the sky, Kuula -> Stage/huge Sandbox, South -> Fountain/huge classroom on the ground.
If you really want to have a Sim-City-like perfect layout, all locations would have to look pretty much the same.
Well, then make the TP entrance in the middle, put seats around that, freebies to the north, Info-walls to the east, schedule to the south and sandbox/park or classroom to the west and all within a viewing range of 64 meters. It's open and neatly arranged, sounds pretty boring and uninspired to me though.
And even then, I bet some people will still ask for the way; we know new residents.

Let people walk around a bit, and let them explore! (I agree with Beverly) And let them see one of the trillions of possibilities/examples, how places can look like; be unique. If someone is really that lost, or can't find the information they are looking for (we haven't covered all stuff in notecards) he/she will ask the people, hanging out there, what closes the circle; if there's nobody to ask, they will leave, the layout can be perfect as it wants, it won't matter; the people do.